Driving Digital Innovation for a Global Energy Provider
Rise Technologies is supporting Enel through a long-term digital transformation program — delivering custom Salesforce solutions and enterprise integrations to streamline complex business processes and enable continuous innovation.
The Challenge
As one of the world’s largest integrated energy companies, the Enel manages highly complex business operations involving multiple business units, stakeholders, and enterprise platforms. Delivering consistent digital experiences across these interconnected processes required solutions capable of integrating diverse technologies while supporting evolving business needs.
The organization sought a trusted technology partner to develop tailored digital solutions, simplify system interactions, and establish an integration framework that could support long-term innovation without disrupting critical business operations.
Our Approach
Since 2021, Rise Technologies has been working alongside the organization as part of a long-term digital transformation journey, delivering custom Salesforce-based solutions and enterprise integrations across multiple business initiatives. The engagement combines deep technical expertise with a collaborative approach, enabling the organization to modernize complex processes while maintaining operational continuity.
- Designed and implemented custom business solutions based on the Bit2win platform to address specific commercial and operational requirements
- Developed enterprise integrations using MuleSoft to connect Salesforce with core business applications and external systems
- Enabled seamless interoperability between Salesforce, Genesys, R2D, and other enterprise platforms supporting customer and operational processes
- Established the foundation for a five-year strategic collaboration focused on continuous innovation, scalability, and long-term digital evolution
