IT Data Orchestration Transformation for a Regional Multi-Utility Provider
Thanks to Rise Technologies, Alia Servizi Ambientali is redesigning its IT data orchestration processes through Salesforce Professional Services — supporting the delivery of a scalable transformation strategy across environmental, energy, and water services.
The Challenge
Multi-utility provider responsible for environmental, energy, and water services, Alia needed to modernize the way data was orchestrated across its growing technology landscape. As the organization evolved into an integrated utility operator, it required a transformation strategy capable of improving data consistency, simplifying system interactions, and supporting future digital initiatives.
Leadership sought a trusted partner with deep Salesforce expertise to help design and implement a modern data orchestration framework while ensuring alignment between business objectives, enterprise architecture, and platform capabilities.
Our Approach
Since July 2024, Rise Technologies has been working alongside Salesforce Professional Services to support the design and implementation of the organization’s IT data orchestration transformation. Building on a long-standing collaboration with Salesforce, the engagement combines strategic consulting, solution design, and implementation expertise to deliver a scalable digital foundation for future growth.
- Define and deliver the organization's transformation roadmap
- Support the redesign of IT data orchestration processes to improve integration, governance, and operational efficiency
- Coordinate with business and technical stakeholders to ensure consistent implementation across multiple initiatives
- Continue supporting the transformation program as part of an ongoing long-term collaboration focused on enabling a modern, integrated digital ecosystem
